COURSE CATALOGUE

Training for the digital era

Assessed, self-paced modules grouped into courses. Open a course to see its modules and what each one covers, or switch to the module view to browse every module in one list.

AVAILABLE NOW

Accepting cohorts

Explains digital transformation beyond tool adoption: the alignment of people, processes, systems, data, and governance to drive real organisational change.

What the module covers

  1. What Digital Transformation Really Means
  2. Business Processes & Technology
  3. People, Process, System & Data Alignment
  4. Common Transformation Failure Points
  5. Practical Readiness Assessment

Teaches managers to see departments, workflows, and technology as interconnected systems, and to identify root causes, dependencies, and unintended consequences.

What the module covers

  1. Introduction to Systems Thinking
  2. Cause & Effect Across Business Functions
  3. Bottlenecks & Unintended Consequences
  4. Mapping Dependencies Between Teams & Systems
  5. Applying Systems Thinking to Operational Decisions

A practical course on identifying inefficient manual processes and converting them into structured, governed digital workflows.

What the module covers

  1. Identifying Manual Process Inefficiencies
  2. Mapping the Current-State Workflow
  3. Designing the Future-State Digital Workflow
  4. Selecting Appropriate Workflow Tools
  5. Governance, Ownership & Measurement

Covers process discovery, documentation, bottleneck identification, and improvement planning, with a focus on operational governance.

What the module covers

  1. Process Discovery Techniques
  2. Process Mapping Notation & Conventions
  3. Identifying Waste, Duplication & Risk
  4. Prioritising Process Improvements
  5. Documenting & Governing Improved Processes
Licence this course for your team, or pick the modules you need. From R3,900 per learner Request a quote →

A non-technical introduction to generative AI: its opportunities, limitations, risks, and responsible workplace usage principles.

What the module covers

  1. What AI and Generative AI Are
  2. Common Business Use Cases
  3. Strengths and Limitations of AI Tools
  4. Risks: Overreliance, Hallucination & Bias
  5. Responsible Workplace Usage Principles

Practical training on using AI tools for drafting, summarising, research, document preparation, and workflow assistance, with quality control habits built in.

What the module covers

  1. Prompting Fundamentals
  2. Drafting and Rewriting Business Content
  3. Summarising Documents and Meetings
  4. Using AI for Planning and Analysis
  5. Quality Control and Human Review

Helps managers identify AI use cases, manage risks, guide teams, and prevent uncontrolled shadow AI adoption.

What the module covers

  1. Identifying AI Opportunities in Teams
  2. Evaluating AI Use Cases
  3. Managing Risk and Confidentiality
  4. Setting Internal Usage Rules
  5. Measuring Productivity and Quality Impact

A governance-focused course covering AI usage policy, data protection, confidentiality, bias, auditability, and internal controls.

What the module covers

  1. Responsible AI Principles
  2. Data Privacy and Confidentiality Risks
  3. Bias, Accuracy, and Fairness Concerns
  4. AI Usage Policy Requirements
  5. Auditability and Internal Controls

A strategic course for executives on AI readiness: skills gaps, data maturity, governance foundations, and implementation planning.

What the module covers

  1. AI Readiness Assessment
  2. Data and Process Maturity
  3. Governance and Policy Foundations
  4. Skills and Change Management
  5. AI Implementation Roadmap Development
Licence this course for your team, or pick the modules you need. From R3,900 per learner Request a quote →

Practical data protection awareness covering personal information, consent, secure handling, breach identification, and employee responsibilities under POPIA.

What the module covers

  1. What Personal Information Is
  2. Employee Responsibilities Under POPIA
  3. Consent and Lawful Processing Basics
  4. Secure Handling of Personal Information
  5. Breach Identification and Reporting

Advanced POPIA course focused on accountability, risk assessment, third-party processor oversight, access controls, and incident response.

What the module covers

  1. POPIA Accountability Principles
  2. Risk Assessment for Business Processes
  3. Third-Party Processor Oversight
  4. Access Control and Retention Principles
  5. Incident Response and Breach Assessment

Covers common cybersecurity risks for everyday users: phishing, social engineering, passwords, MFA, device security, and escalation procedures.

What the module covers

  1. Common Cyber Threats
  2. Phishing and Social Engineering
  3. Passwords and MFA
  4. Secure Device and Email Behaviour
  5. Reporting Suspicious Activity

Governance controls for websites and digital platforms: role-based access, publishing workflows, tag management, and audit trails.

What the module covers

  1. Website and Platform Governance
  2. Role-Based Access Control
  3. Publishing and Approval Workflows
  4. Tag Management and Tracking Governance
  5. Auditability and Change Records

What non-technical teams should do when a digital, data, or security incident occurs, from containment and escalation to evidence preservation.

What the module covers

  1. Recognising an Incident
  2. Immediate Containment Actions
  3. Escalation and Reporting Routes
  4. Evidence Preservation
  5. Post-Incident Review Basics
Licence this course for your team, or pick the modules you need. From R3,900 per learner Request a quote →

Introduces the fundamentals of business analysis: defining problems, discovering stakeholders, gathering requirements, and translating business needs into clear solution requirements.

What the module covers

  1. The Role of Business Analysis
  2. Defining the Real Problem
  3. Discovering Stakeholders
  4. Requirements Gathering Techniques
  5. From Business Needs to Solution Requirements

Shows how to write requirements that are clear, testable, and ready to build, covering functional and non-functional needs, ambiguity, prioritisation, traceability, and review.

What the module covers

  1. What Makes a Requirement Good
  2. Functional and Non-Functional Requirements
  3. Removing Ambiguity
  4. Prioritisation and Traceability
  5. Reviewing and Validating Requirements

Covers how to structure user stories and acceptance criteria, agree a definition of ready and done, and link stories to business outcomes.

What the module covers

  1. User Story Structure
  2. Writing Acceptance Criteria
  3. Definition of Ready and Definition of Done
  4. Linking Stories to Business Outcomes
  5. Common Mistakes in Agile Requirements

Covers how to identify and analyse stakeholders, plan communication, manage competing priorities, log decisions, and handle conflict before it escalates.

What the module covers

  1. Identifying and Analysing Stakeholders
  2. Planning Your Communication
  3. Managing Competing Priorities
  4. Decision Logs and Meeting Records
  5. Handling Conflict and Misalignment

Shows non-technical teams how to define a business need, capture context and constraints, structure a technical brief, set success criteria, and hand it over.

What the module covers

  1. Defining the Business Need
  2. Capturing Context and Constraints
  3. Structuring a Technical Brief
  4. Defining Success Criteria
  5. Handover and Review Practices
Licence this course for your team, or pick the modules you need. From R3,900 per learner Request a quote →

Introduces project essentials in plain business language: scope and deliverables, timelines and dependencies, risks and issues, and the reporting that keeps delivery on track.

What the module covers

  1. Project Basics and Terminology
  2. Scope and Deliverables
  3. Timelines, Milestones and Dependencies
  4. Risk and Issue Management
  5. Reporting and Accountability

Explains agile delivery and Scrum in practical, jargon-free terms: the principles, roles and ceremonies, backlogs and prioritisation, and iterative delivery for any team.

What the module covers

  1. Agile Principles in Plain Terms
  2. Scrum Roles and Ceremonies
  3. Backlogs and Prioritisation
  4. Iterative Delivery
  5. Common Agile Misunderstandings

Builds confidence in Jira: issue types and workflows, effective tickets, subtasks and dependencies, status and evidence, and the reports that show how delivery is going.

What the module covers

  1. Issue Types and Workflows
  2. Writing Effective Tickets
  3. Subtasks and Dependencies
  4. Comments, Status Updates and Evidence
  5. Reporting and Delivery Visibility

Helps project and account teams recognise scope creep, run a change-request process, assess budget and timeline impact, and keep stakeholders aligned on scope.

What the module covers

  1. What Scope Creep Is
  2. Why Scope Expands Unchecked
  3. Running a Change Request Process
  4. Assessing Budget and Timeline Impact
  5. Stakeholder Communication and Approvals

Reframes policies, SOPs, decision logs, and change records as operational controls, and shows how to keep documentation that supports governance, audit, and accountability.

What the module covers

  1. Documentation as Governance
  2. SOPs and Policy Documents
  3. Decision Records and Audit Trails
  4. Requirements and Change Records
  5. Maintaining Documentation Quality
Licence this course for your team, or pick the modules you need. From R3,900 per learner Request a quote →

Maps the digital marketing ecosystem: how websites, CRM, automation, paid media, and analytics fit together, how campaigns flow through them, and how to govern it.

What the module covers

  1. The Digital Marketing Ecosystem
  2. Website, CRM and Automation Alignment
  3. Campaign Execution Workflows
  4. Data Capture and Reporting Flows
  5. Operational Governance for Marketing Teams

Gives marketing and analytics teams the discipline behind UTM tracking: source, medium, and campaign, naming conventions, common attribution errors, and consistent reporting.

What the module covers

  1. Why UTM Tracking Matters
  2. Source, Medium, Campaign, Term and Content
  3. Naming Conventions and Governance
  4. Common Attribution Errors
  5. Reporting and Quality Control

Covers website ownership and governance: publishing and approval workflows, SEO and content hygiene, change control, and the security and access basics that keep a site safe.

What the module covers

  1. Website Ownership and Governance
  2. Content Publishing Workflows
  3. SEO and Content Hygiene
  4. Change Control for Website Updates
  5. Security and Access Considerations

Introduces the operational layer of automation: audience segmentation, journey design, personalisation and consent, clean data, and reporting.

What the module covers

  1. Marketing Automation Concepts
  2. Audience Segmentation
  3. Journey Design Basics
  4. Personalisation and Consent
  5. Reporting and Optimisation

Helps marketing leaders interpret performance data with confidence: decision metrics over vanity metrics, funnel and conversion analysis, and reporting that leads to action.

What the module covers

  1. Understanding Marketing Metrics
  2. Vanity Metrics vs Decision Metrics
  3. Funnel and Conversion Analysis
  4. Reading Campaign Reports Critically
  5. Turning Insight into Action
Licence this course for your team, or pick the modules you need. From R3,900 per learner Request a quote →
ON THE ROADMAP

Courses in development

Nine more courses, 45 modules, in development. Ask us about early access for your team.

Customer Experience, Service & Communication

Improve how your teams communicate, handle service interactions, and build lasting customer relationships.

5 modules In development

Leadership & Management Enablement

Build the capability to lead teams, drive performance, and make confident decisions under pressure.

5 modules In development

Regulatory Compliance for Financial Services

Sector-specific compliance for financial services teams: FICA, FAIS, treating customers fairly, conduct risk, and running a compliance function.

5 modules In development

Applied AI for Business Functions

Apply AI to the daily work of marketing, service, HR, and finance teams, and govern repeatable AI workflows.

5 modules In development

Data Literacy and Reporting for Business Teams

Read data with confidence, define KPIs that drive decisions, build reports that decision-makers use, and own data quality.

5 modules In development

Ethics, Fraud Awareness and Whistleblowing

Conduct training every South African employer is expected to provide: ethics, fraud awareness, conflicts of interest, and protected disclosures.

5 modules In development

Finance and Business Cases for Non-Financial Managers

Financial fluency for managers: read the statements, control a budget, build a business case, and measure return on digital projects.

5 modules In development

Buying and Managing Digital Services and Vendors

Buy, scope, contract, measure, and manage software vendors, agencies, and outsourced teams from the technical brief onwards.

5 modules In development

Employment Law Essentials for Line Managers

The legal basics a line manager must know before acting on discipline, poor performance, leave, pay, and equity.

5 modules In development
QUESTIONS

Questions about the catalogue

How is each module assessed?

A graded assessment closes every module. The pass mark is configurable, attempts are unlimited, and a certificate is issued on a pass and recorded to the learner's profile.

Can learners take modules in any order?

Yes. Modules stand alone, so a learner can take one module or a whole course. A learning pathway maps a chosen set of modules to a role.

Which courses are available now?

Six courses and 29 modules are live: Digital Transformation & Systems Thinking, AI Literacy & Practical AI Adoption, Compliance, Governance & Risk, Business Analysis & Requirements, Project, Delivery & Operational Discipline, and Marketing Operations & Digital Performance. Nine more courses, 45 modules, are in development.

Can we license a single module?

Yes. A module licence covers one assessed module per learner for 12 months. A course licence covers every module in the course at about 30% less than buying them singly.

More coming soon

New programmes added regularly

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